❓ Frequently Asked Questions

Everything you need to know about booking bus tickets online

No, there is no need to print it. You can show the "E-Ticket" on your phone screen, or give the booking code you received from our system to the staff at the check-in counter, who will check you in or issue your physical bus ticket so you can board.
We recommend arriving at the bus company's check-in counter at least 30-45 minutes before departure, to allow time for identity verification and loading your luggage.
You can pay via Mobile Banking (scan QR), credit/debit card, or at the Counter Service in any 7-Eleven branch.
Rescheduling or cancelling a ticket is subject to each bus company's conditions. You can manage your booking yourself through the "Check Ticket Status" system, or contact BusX customer service at 02-269-6999 (+66 2-269-6999 from abroad).
You can usually book 30-60 days in advance, depending on the policy of each bus company.

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Our team is ready to help you every day.

Call: +66 2-269-6999